privacy notice

We make every effort to ensure that the information of Nirvana Artificial Intelligence Company users remains secure and to prevent any misuse of company information or personal information.
Please read the following carefully to learn more about the privacy policies of Nirvana Artificial Intelligence Company users.
By creating an account and starting to use the features of the Nirvana Artificial Intelligence system in any way, you confirm that you accept the practices and policies set forth in this Privacy Policy and hereby consent to us collecting, processing, producing, using and sharing the part of your information that you authorize in the following ways.

What information does Nirvana Artificial Intelligence Company receive/process from you?

We collect or process various types of information, including personal or company data, but limited and approved by the customer.

We process other data on behalf of our customers (such as content generated, requested, or published through Supported Platforms) in accordance with the instructions our customers give us through the Service (for example: messages that our customers collect through the Service (through Supported Platforms) (“Customer Content”)), and our customers control how the content is collected and used.

The data we receive from our side includes those that the user has given us permission to see. For example, user-generated content or AI-generated content, content that is uploaded to the Nirvana AI Company dashboard, and publishing requests and content calendars with full details controllable by the customer.

Accordingly, we only use Customer Content to provide services to our customers in accordance with the instructions they give us through the Service.

Nirvana AI Company does not receive sensitive personal account information from Rahrgz users.

Customer Personal Information

When a customer registers on the Nirvana AI Company Dashboard and attempts to use our services, we need to record information for identification and billing purposes on the customer's behalf, including the following:

First and last name

Email address (electronic mail)

Time zone

Company name

National ID of the company or person

Address

Field of activity

Contact number

Social media addresses

And mobile number to send a verification and identification code

Then the customer account is automatically created and made available to the customer

Content published in the accounts you connect

Also, we may need information from you (for example, your level of satisfaction with the service,

support, and services) regarding your use of the Nirvana AI Company Dashboard.

Cookies

Nirvana AI Company automatically collects and receives certain data from your computer and mobile phone. For example, all activities you perform on the site, supported platforms, the type of hardware and software you use (for example, operating system or browser), and other information obtained from cookies.

What use do we make of this information?

We need personal information from our users in the following ways:

To enable you to log in to your Nirvana AI Company account.

To manage the service and provide services to the user.
To review billing, security, and authentication
To analyze the Nirvana AI Company’s site and service and information about visitors and users to examine demographics and user behavior in order to improve the service
To contact the user in order to provide support and subscriber services, including responding to your questions and comments
To inform about services, updates, surveys, newsletters, offers, contests, and events that we think are important to our users
To handle user requests
To market and sell services and services with AI

To produce content with AI
To better understand user needs, diagnose problems, analyze trends, improve features and usability of services, and better understand customers
To maintain the security of the service

Customer Content

When the user connects social networks to the Nirvana AI Company dashboard, they can (subject to accepting the Terms of Service) immediately begin their activities.

The user can then generate and sometimes upload the content to our supported social networks using the Nirvana AI dashboard, and then analyze and publish it. This data can be viewed, edited, controlled, and republished within the dashboard.

User interaction data (comments, messages received) with connected accounts is also entered and visible in the Nirvana AI user dashboard to facilitate responsiveness.

Types of data accepted:

User-generated content such as direct messages, posts, comments, profile pictures, images, and communications exchanged on supported platforms
End-user messages
End-user profile URLs
End-user identifiers on Nirvana AI platforms

What do we use this data for?

Nirvana AI Company uses Customer Content to achieve the following purposes:

To identify the end user as the author of the content or message

To collect all content posted by the end user

To collect all conversations established by the end user in order to provide a history of past conversations

Nirvana AI Company is subject to the rules of social networks and by working at Nirvana AI Company, you must also accept the rules of the social networks that you add to your panel.

Third-Party Apps

Nirvana AI enables an ecosystem for you that you can use to connect to other platforms supported by Nirvana AI. For example, Nirvana AI supports WordPress and Google Drive. If you connect Nirvana AI to your social networks and also use the WordPress connection, your data will be visible to WordPress.

We strive to protect your privacy by providing access to data only through supported platforms.

We recommend that you review the privacy policies of the social networks supported by Nirvana AI and connect your social networks to the Nirvana AI dashboard accordingly.

We comply with the rules of social networks. For example, by using Nirvana AI, you agree to accept the YouTube Terms Of Services and Google Privacy Policy.

Our user privacy policy references are as follows:

https://www.youtube.com/yt/about/policies/#community-guidelines
https://twitter.com/privacy
https://www.facebook.com/policy.php
https://help.instagram.com/402411646841720
https://www.linkedin.com/legal/privacy-policy
https://policy.pinterest.com/en/privacy-policy
https://telegram.org/privacy
https://www.tumblr.com/privacy/en

Revocation of access to supported platforms

Since Etisalat is a service based entirely on the official API of social networks (such as Instagram API, Facebook API, Twitter API, LinkedIn API, YouTube API), if you want to ensure that the service of the artificial intelligence company Nirvana does not access the connections that you have previously connected on social networks, you should follow the instructions below:

For YouTube: https://security.google.com/settings/security/permissions
For Twitter: https://help.twitter.com/en/managing-your-account/connect-or-revoke-access-to-third-party-apps
For Facebook: https://www.facebook.com/help/204306713029340
For Instagram: https://www.facebook.com/help/204306713029340
For LinkedIn: https://www.linkedin.com/pulse/remove-third-party-apps-connected-your-linkedin-hector-rodriguez/
For Pinterest: https://help.pinterest.com/en/article/connect-to-other-apps-with-pinterest
For Telegram: https://telegram.org/faq
For Tumblr: https://tumblr.zendesk.com/hc/en-us/articles/226176987-Compromised-accounts

If your subscription to Nirvana AI Company expires or your subscription is canceled for any reason If you log out or close your account in the panel, all your information in Nirvana Artificial Intelligence Company will be deleted. You also have the option to contact support and ask them to delete your information in the system.

How do we protect your information?

Keeping your information secure is very important to us.

For this reason, we have taken steps to protect, prevent access, prevent destruction, and prevent disclosure of your privacy and information.
Please note that due to the insecurity of the Internet connection, it is never possible to ensure that information will not be disclosed, but decisions can always be made to significantly reduce this risk.

The security measures taken by Nirvana Artificial Intelligence Company are as follows:

A limited number of Nirvana Artificial Intelligence Company employees can access the information stored on Nirvana Artificial Intelligence Company's servers.
We have implemented the best practices to protect your information. The Nirvana Artificial Intelligence Company's site and dashboard are encrypted with the SSL protocol, which encrypts your data and ensures its security.
Nirvana AI servers are protected by firewalls that act as a barrier between our internal network and the Internet, and IP restrictions restrict access to whitelisted IPs.
Each Nirvana AI user can only access information related to their own user profile. This means that Nirvana AI users cannot see each other's information. For example, on Twitter and Instagram, each customer can access the final publicly published content through the dashboard.
Nirvana AI uses top third-party service providers and other hosting partners to provide hardware, software, networking, storage, and other activities related to providing services. All of these vendors offer the best security in their class.

At Nirvana AI, data such as direct messages, smart direct sending history, and comments older than 90 days will be deleted for greater security and to create a faster infrastructure.

Nirvana AI periodically reviews its privacy practices and adapts them to new social media policies.

If, for any reason, a user claims that they are not confident in the protection of their information and privacy at Nirvana AI, we will make every effort to resolve the issue, and for this purpose, you can contact the technical support team.

This policy is updated frequently (last update: 9 Aban 1403)

If you still have doubts about the protection of your private information and data by Nirvana AI, you can send a description to the email address info [@] mymarketings.ir.